| Customization: | Available |
|---|---|
| Usage: | Agricultural Products Processing, Farmland Infrastructure, Tillage |
| Material: | Aluminum |
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Q1: How long can I expect to wait for feedback after sending an inquiry?
A: You can anticipate a swift response within 24 hours, as we are dedicated to providing prompt attention to your needs.
Q2: What's your minimum order quantity (MOQ)?
A: Our MOQ is flexible and varies across different products. Share your specific quantity requirements, and we'll guide you through the process.
Q3: What are your payment terms?
A: We offer flexible payment terms: T/T with a 30% prepayment and a 70% balance before shipment,For long-term customers, we can allow a longer account period
Q4: What is your lead time for delivery?
A: Delivery usually spans 30 to 45 days after receiving the prepayment. However, timelines may vary based on your order's specifics and quantity. Our sales team is ready to provide precise scheduling tailored to your requirements.
Q5: Can you manufacture products based on a sample?
A: Certainly, we can manufacture items precisely according to your provided sample or technical drawing specifications, ensuring your satisfaction.
Q6: Do you perform product testing before delivery?
A: Absolutely, we uphold rigorous quality control throughout the production process. Our final 100% inspection by QC adheres to ETRTO and other international standards like ISO, guaranteeing excellence prior to shipment.
Q7: What is your packaging method?
A: Our standard packaging includes secure stretch wrapping and sturdy plywood pallets. We also offer customized packaging solutions to accommodate your specific needs and preferences.
Q9: How do you ensure client satisfaction and benefits?
A: We encourage you to visit our factory prior to placing orders to witness our capabilities firsthand. For your peace of mind, we offer third-party quality inspections before delivery to ensure your complete satisfaction.
Q10: What is your warranty policy?
A: Our products include a comprehensive 13-month warranty from the estimated time of arrival (ETA), ensuring peace of mind and reliability.
Q11: How do you handle after-sales claims?
A: For after-sales claims, simply provide photos or videos of any defective products. We will conduct a meticulous analysis. If it is a quality issue, we will either deduct the amount from your next order or promptly create new replacement products for immediate dispatch.
For more detailed information and to receive a personalized quotation, please contact us today! Our team is ready to assist you.
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